Service Agreement

Do you need a Service Agreement?

If you’re providing a service to customers, it’s essential that you have a Service Agreement in place. A Service Agreement sets out the important terms of your client engagement, including scope, fees, payment terms, termination and confidentiality.

Make sure you get a signed agreement before you start work. It will give you peace of mind that your business is protected and will also help to avoid misunderstandings and disputes.

What We Offer

What happens if I don’t have a contract?

Without a clear agreement in writing, you are leaving yourself open to risk. It can be almost impossible to prove what you agreed on if you only have a verbal or ‘handshake’ agreement with your client.

More importantly, you are leaving your business vulnerable. A Service Agreement will help to avoid late payments, scope creep and other issues which you want to avoid.

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Her Lawyer

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Ann Marie Yuen

We were looking to work with a lawyer to make our consumer-facing contracts less scary and less intimidating for clients while also protecting both parties entering into the contract. After sifting through many different options out there, we decided to proceed with HerLawyer and it has honestly been one of the best business decisions.

While we worked mainly with Isabel, both herself and Courtney were always incredibly patient and responsive to our questions. Their pricing and fee structure is clear and transparent.

I can't wait to work with them more as the business grows. Thank you so much again Isabel and Courtney, I'll be in touch again in future.

Julie Anderson

Isabel was incredibly patient and informative when it came to helping me set up my company's service agreements. She took time to answer all of my questions, and I appreciated how the agreements were written in plain language that was accessible for all parties. Highly recommend and they are 100% my preferred lawyers!

Profit Lovers

I did not want to have to engage a lawyer (who does!), but working with Isabel was a pleasure. Her advice, honestly, and kindness during what was an emotionally draining time made such a difference. Isabel was clear and upfront with pricing, explained each step of the process and always responded quickly to questions.

I have been following Courtney on social media for years now, and have and will continue to recommend Isabel, Courtney and Her Lawyer.

Aliza Carr

Incredible law firm with a focus on helping women in business. Incredibly dedicated, kind and a very personal and "human" approach.

Tamara Reid

Courtney and the team at HerLawyer are a dream to work with. From the professionalism they show, to the efficiency of turnaround times to the compassion of taking calls with screaming newborns in the background there is no one else I would rather employ legal services for.

Stefanie Valakas

Her Lawyer is my go-to for anything legal when it comes to my online nutrition business. It is so convenient with their workflow which means no long meetings in a physical office, communication is prompt, work is delivered on time, and the team is responsive to questions. As a digital business owner, they are up to date with my unique business requirements and help me identify any areas where I could be at risk too, to protect my business. Couldn't recommend the Her Lawyer team enough, thank you!

Labyrinth Escape Rooms

Courtney is so easy to work with and explains everything to me in plain English. She keeps me up to date with everything I need to know and is extremely knowledgeable. Her and her teams response time was always within 24hours if not sooner and I always felt like a valued client. Courtney helped me with both commercial contracts and mediation and I never worried about getting the outcome I needed. I will definitely be contacting Her Lawyer again in the future.

Melina Georgousakis

I have had the privilege of using Courtney and her team at Her Lawyer for the legal needs for my social enterprise. As it is a small business with a unique aim, I needed someone who could take the time to understand my needs and talk me through any legal requirements to make sure they were right for what we wanted to achieve. This kind of personalised support is invaluable.

stefanie reilly

Courtney and the team at Her Lawyer created my client agreement and provided legal advice on a number of matters. They are friendly, knowledgeable and take the time to explain. Highly recommend!

Alissa Childs

Courtney is pioneering the legal market for women in business! We are so fortunate to have met her through business and we love everything she stands for. We highly recommend Courtney and recommend her to all of our female contacts in business.

Shilpa Madiwale

Courtney and her team are the most fantastic lawyers I have worked with. The team is professional, responsive and incredibly quick with getting the job done. Courtney takes the time to get to know you and helps you feel confident in all matters business including preparing consent forms, confidentiality agreements, and lease reviews. I cannot recommend Her Lawyer, Courtney and her team more. You won't be disappointed with Her Lawyer on your team!

Kristy Cleland

The Her Lawyer team were incredible. Legal terms and conditions were an intimidating part of building my business and something I had no prior experience or knowledge with. Courtney made the process incredibly easy to understand and helped clarify every question I had. Not only was the product perfect for my business but I learnt throughout the process. It was flawless from start to finish. Their turn over time was amazing too, they delivered two weeks earlier then the estimated finish time. Will work with them again in the future!

Emma Pescott

Absolutely loved working with Courtney. During our initial call, Courtney look the time to really listen and understand what I was needing for my business and provided a simple and effective solution. Within days my project (licensing agreement) was complete so I was thrilled with the quick turn around time. High recommend.

Cassandra Corderoy

I engaged Courtney & her team for an update of my client engagement contract. Courtney was very open, understanding and caring. Their knowledge was very helpful ensuring it was an easy and smooth process. Very quick turnaround as well. Highly recommend and would definitely use again.

Kirsty Rayner

I have engaged Her Lawyer on two separate occasions now and I couldn't be happier with their professionalism, service offerings , knowledge and high level of experience. I have really enjoyed working with both Courtney and Adrian and can confidently recommend their business. Thank you Her Lawyer!

Lilac Zhang

Courtney is everything you want in a commercial lawyer for small businesses. She is professional, friendly and has this magical ability to be able to explain crazy legal words in the plain English language that I could actually understand. Kudos to Courtney and her team to support us female business owners!

Lital Green

I initially enlisted the services of Her Lawyer to update my business terms. They were such a pleasure to work and they really simplified any legal jargon and questions I had. Sine then I have solely used Her Lawyer for all my business legal requirements such as employment contracts and commercial lease agreements. I also find that they have great back-end processes in place that keep me updated on the progress of the items they are working on. Their processes are also set up to proactively chase me up for any items they require which is a great system as it ensures that nothing is stalled.

Andrea Schloetzer

From our very first interaction with Her Lawyer, via Courtney Bowie, we knew that we'd found the perfect support. Courtney has a knack for making the process easy and therefore seamless. Working via projects enabled us to feel in control of each process. Courtney's approach keeps the process simple, she's cloud based, available and so very very user friendly! Her Lawyer's pricing structure is very affordable for the great level of service provided and their invoice structure allows for easy payment. Her Lawyer treats you like a real, bona fide person and beyond the recent sale of our business, we'll always use them!

Josephine Ison

Courtney at Her Lawyer was personally recommended to me by another small business owner to assist in preparing urgent legal documentation. I was very grateful for her support as Courtney was efficient and professional, as well as very considerate & informative. I wouldn't hesitate in reaching out to Courtney and her team again to assist my business with our future requirements, and do gladly recommend Hey Lawyer to anyone seeking exceptional legal support.

Josephine Ison - Director at Event Entertainers.

Heidi Eiser

Courtney has been invaluable to me and my graphic design business. She took the time to understand my services, my clientele, my purpose for starting my business and my goals for the future. I feel very confident going forward in my business with my client agreement, terms of use and privacy policy prepared by such a professional. She was very patient with my many questions and I feel confident we now have a solid relationship for me to lean on as my business expands and grows. I couldn't recommend Her Lawyer highly enough.

Nicky McMillan

I stumbled across Courtney and Her Lawyer through Business Chicks and boy am I glad I did! Courtney had my legal needs for the business sorted in no time. I knew I was in good hands immediately and Courtney's professionalism made the process effortless and was an absolute pleasure to work with. I couldn't recommend using Her Lawyer highly enough.

Michael Johnson

Courtney went above and beyond for Bolt Bikes. We asked her to review our bike rental agreement to ensure it was compliant with Australian consumer law. Courtney was able to do this AND support a more holistic review of our induction process to ensure it worked withe the new agreement. I definitely feel like I got value for money and exactly what I wanted. It was also a pleasure to work with Courtney. We'll be doing more business with her in the future

Frequently Asked Questions

What is a Service Agreement?

A Service Agreement is a contract which sets out the terms and conditions on which you agree to provide services to a client.Other names for this document include a Client Agreement, Consulting Agreement or Terms of Business.Service Agreements are very common and can be used in any service-based business. It’s important to have a contract which is tailored to your industry, the unique services you provide and your way of doing business.

How do I know if this is right for me?

Every situation is different, which is why you need expert advice from a commercial lawyer. We’re small business specialists, so you know you’re in safe hands with us.We’ll consider your unique situation and let you know if we think this is right for your business.

Where is Her Lawyer based?

Our head office is at Inspire Cowork – a coworking space in Sydney – but we also support flexible work for our team. Our lawyers can work from anywhere.We use technology to come to you, wherever you’re located around Australia. Many of our clients work from home or at coworking spaces, just like us.

How do I provide instructions to my lawyer?

We communicate with our clients via phone, email and Zoom – whatever works best for you. There’s no need to meet face to face, but if you’re ever in the area you’re welcome to drop in!

How long will it take?

Generally it takes around 2 weeks to complete a drafting project from start to finish. If you have asked us to prepare more than one document, we’ll try to complete them at the same time to speed things up.

If something is urgent or you are working to a deadline, please let us know ahead of time and we will do our best to meet your timeline.

Do you need a Service Agreement?

What We Offer

What happens if I don’t have a contract?

Frequently Asked Questions

Take a look at how we work

Schedule your
free Discovery Call

Talk to us

Review our Proposal

Accept Online

Clients Love Working With Her Lawyer

Trusted by Businesses Australia-Wide

Ready to take the first step?

Get in touch with us to talk about your business.

Contact Us

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Service Agreement

Do you need a Service Agreement?

What We Offer​

What happens if I don’t have a contract?

Frequently Asked Questions

Take a look at how we work

Schedule your free Discovery Call

Talk to us

Review our Proposal

Accept Online

Clients Love Working With Her Lawyer

Trusted by Businesses Australia-Wide

Ready to take the first step?

Get in touch with us to talk about your business.

Contact Us

Privacy Overview

Share This

What We Offer

Schedule your
free Discovery Call