Do you need a Service Agreement?

If you’re providing a service to customers, it’s essential that you have a Service Agreement in place. A Service Agreement sets out the important terms of your client engagement, including scope, fees, payment terms, termination and confidentiality.

Make sure you get a signed agreement before you start work. It will give you peace of mind that your business is protected and will also help to avoid misunderstandings and disputes.

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What happens if I don’t have a contract?

Without a clear agreement in writing, you are leaving yourself open to risk. It can be almost impossible to prove what you agreed on if you only have a verbal or ‘handshake’ agreement with your client.

More importantly, you are leaving your business vulnerable. A Service Agreement will help to avoid late payments, scope creep and other issues which you want to avoid.

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Frequently Asked Questions

A Service Agreement is a contract which sets out the terms and conditions on which you agree to provide services to a client.Other names for this document include a Client Agreement, Consulting Agreement or Terms of Business.Service Agreements are very common and can be used in any service-based business. It’s important to have a contract which is tailored to your industry, the unique services you provide and your way of doing business.
Every situation is different, which is why you need expert advice from a commercial lawyer. We’re small business specialists, so you know you’re in safe hands with us.We’ll consider your unique situation and let you know if we think this is right for your business.
Our head office is at Inspire Cowork – a coworking space in Sydney – but we also support flexible work for our team. Our lawyers can work from anywhere.We use technology to come to you, wherever you’re located around Australia. Many of our clients work from home or at coworking spaces, just like us.
We communicate with our clients via phone, email and Zoom – whatever works best for you. There’s no need to meet face to face, but if you’re ever in the area you’re welcome to drop in!

Generally it takes around 2 weeks to complete a drafting project from start to finish. If you have asked us to prepare more than one document, we’ll try to complete them at the same time to speed things up.

If something is urgent or you are working to a deadline, please let us know ahead of time and we will do our best to meet your timeline.

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